"Limit reached" & other errors explained
When the app shows a named error, here’s what it means and what to do.
| Message | What it means | What to do |
|---|---|---|
| Client limit reached | Your trainer tier is full of clients. | Upgrade your trainer plan to add more. |
| Gym member limit reached | Your gym plan’s member cap is full. | Upgrade your gym plan. |
| Subscription expired | Your paid period ended and grace passed. | Renew to restore access. |
| Invite already claimed | That activation key was already used. | Ask for a fresh invite from your trainer/gym. |
| Payment already processed | We already handled that payment. | No action — you weren’t charged twice. See payment didn’t reflect. |
| Feature not in plan | The feature needs a higher tier. | Check your plan’s features and upgrade if needed. |
| Visit cap reached | A corporate partner gym’s monthly per-employee visit cap is used up. | Wait for next month or check with your admin. |
Still stuck on an error not listed here? Contact support with a screenshot and the exact message.